Strata Plumber in Wilston
Apartment and townhouse plumbing in Wilston splits in two: what your lot owns, and everything the scheme shares. Census figures list 310 local flats and apartments beside 131 townhouses, so more than 400 Wilston households live with a neighbour beyond every wet wall.
If we're late, $100 comes off your bill
- Licensed and InsuredEvery job done by a licensed plumber. QBCC No: 15024607
- Fixed Quote FirstFlat-rate pricing, agreed before any work starts
- Lifetime Labour WarrantyBacked by our Fix-It-or-It's-Free guarantee (T&Cs apply)
- $0 Call-Out FeesNo extra charge for nights, weekends or public holidays

A strata plumber Wilston owners can ring needs that split sorted before the tools come out. Every job is done by a licensed plumber who tells you plainly which side a repair falls on.
Community titles schemes divide everything into lots and common property. Your home is one lot, the parts shared by all owners form the common property, and a body corporate administers those parts.

Lot Pipes or Common Property Pipes
Utility infrastructure on common ground belongs to the body corporate; a pipe feeding a single lot within its own boundary, clear of every boundary structure, is the owner's to maintain.
Utility infrastructure is the umbrella term for the pipes, drains, sewers and plant that carry water, gas and drainage through a scheme. A three-part test sorts any given line:
- the pipe supplies your lot and nothing else;
- the pipe stays inside your lot's own boundary;
- the pipe never enters a boundary structure.
Tick all three and the upkeep sits with you as the lot owner. Miss one and the line counts as common property, which makes the body corporate responsible.
The term boundary structure covers any floor, wall or ceiling, apart from a false ceiling, separating your lot from a neighbouring lot or from shared ground.

Isolation Valves and Submeters
Shut the isolation valve serving the leaking fixture first, then organise the repair while every other outlet keeps running.
Every tap, toilet, dishwasher and heater draws its supply through a small stop valve on its line, so one problem fixture never empties the unit. Two submeter facts matter as well:
- every new strata subdivided building has needed a submeter per lot since 1 January 2008;
- once registered and sealed at plan sealing, the submeter belongs to Urban Utilities.
The utility requires each submeter in an accessible spot, generally common ground, never inside a home. Pipework between the master meter and each submeter, the fittings surrounding the meters up to their isolation valves, and the meter enclosure all remain body corporate or building owner property. Leave those shared valves alone.

Shower Trays, Hoses and Water Heaters
Three fittings cause most leaks into the home below: a shower tray, a water heater supplying a single lot, and a pipe in a boundary structure.
The tray falls to you as owner or occupier, whatever the plan says about its position. A heater that serves your home alone is yours too, even on shared ground. Pipework inside one of those boundary structures sits on the scheme's side, and the body corporate arranges its upkeep.
Isolate the water at the fixture before anything else in every case.
Where Council allows two or three storeys here, the infill packs bathrooms and laundries wall to wall, so builder-grade hoses and valves upstairs put more than one household at risk. See flexi hose replacement before those connectors age out, and leaking shower repairs when a tray or screen lets water through.

Apartments Compared With Townhouses
Apartment schemes hand the body corporate any pipe concealed in a shared wall, floor or ceiling; townhouse schemes instead hand it every water pipe feeding more than one lot.
The survey plan drives the difference. A block of units generally runs on a building format plan. Under that plan a cold line within a boundary structure is common property, while a cold line to one lot through an internal wall is yours.
A townhouse estate generally runs on a standard format plan, so a line contained inside your lot and serving your home alone is yours, and anything feeding two lots or more sits with the scheme.
Renovations add one caution in a unit: some are complex enough to need council approval rather than plain notifiable work, so run your plans past us before ordering. Notifiable work closes with a Form 4, the notice lodged with the QBCC by the licensed plumber who finished the job.
How We Work
- 1

Describe the problem
Phone (07) 3523 7172 or fill in the form with what you're seeing in Wilston. The more we know, the better we can prepare.
- 2

We map the fault to your lot
We come at the time you pick and pin the fault to your side of the scheme: the fixture, its stop valve and the lines your lot owns. Knowing that early puts the right party on the job from day one.
- 3

Agree on the price
A fixed quote comes before any work starts: flat-rate pricing, no hidden fees, and your go-ahead first.
- 4

Pay on completion
Card or EFTPOS on site when everything's working, or ask us about Fix now, pay later.
Plumbing job in Wilston?
$0 call-out fees, available 24/7, and same-day where we can.
Unit Plumbing Questions Answered
Call (07) 3523 7172Who fixes a burst pipe in my unit wall?
The wall and the pipe decide. A line carried within a boundary structure is the body corporate's responsibility; a line serving a single lot through an internal wall is yours. The survey plan for your Wilston scheme and the three-part test settle which case you're in.
Who maintains the shower tray if it leaks into the unit below?
You do. The tray stays with the owner or occupier of the lot, no matter where it physically sits. Close the shower's stop valve, keep it out of use, and book a licensed plumber before the ceiling downstairs gives way.
Where is the water shut-off in a Wilston unit?
At the fixture itself. Every tap, appliance and heater draws supply through its own stop valve, and closing it keeps every other outlet running. Under Urban Utilities requirements, a lot's submeter occupies an accessible spot on common ground, never inside your home.
Does the body corporate look after my water heater?
No, not when the heater supplies your lot alone. As owner or occupier you maintain it, even where it's mounted on shared ground. Close the heater's stop valve if it's weeping, and book a licensed plumber.
Can I call my own plumber for a leak in my unit?
Yes, whenever the leaking pipe or fitting is yours under the three-part test. Where the fault sits on the scheme's side, the body corporate arranges the fix. Either way a licensed plumber does the repair.
Book a Plumber for Your LotWe'll call you back.
Book on (07) 3523 7172 for plumbing anywhere in Wilston. We're available 24/7, there's no extra charge for nights, weekends or public holidays, and every job comes with $0 call-out fees.
To claim your $0 call-out fee, call (07) 3523 7172 today.